Terms & Conditions

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept all major cards (Except American Express). If you do not wish to pay online, you may send your card information via phone, fax or by post.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

All customers should check their items for discrepancies and damages before signing for the product, and damages found after signing for the package may not be subject to a refund.

Any shortages should be notified within 72 hours of receiving the order.

If in the rare occasion your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

For orders made from the UK or the European Union,  20% VAT is added.  All other orders are VAT free.

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption.  They are only decrypted after they reach our computer.  They are not held in clear text on any web site.

Building Plastics Direct do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.